Team.Shop Specialist

At Wilson, we are here to empower every human to live like an athlete. Passion. Creativity. Integrity. Teamwork. Ambition. Innovation. These are the qualities that have made Wilson Sporting Goods Co. the number one sports equipment brand in the world. We come together to win, grow, and celebrate. We all play for Team Wilson. We all have a role to play within our organization and are working towards the same goal. One team, one dream.

We believe that being an athlete isn’t something you do, it’s who you are. It’s a universal code of conduct, a way of seeing the world and how you show up every day. We seek out diverse voices and welcome all perspectives. Our team is composed of individuals with unique backgrounds, points of view and experiences. These perspectives create a rich and diverse culture in which we learn from one another through empathy and inclusion.

Evolving the sports world and being the best partner for players, athletes, and our community is no small task. We are continually looking to add enthusiastic, ambitious, team-first individuals who desire to make a difference —and who love to help others win. Together, we will create a better world through sport. Join us.

The Team.Shop Specialist role prepares and verifies all required order data to ensure accurate, efficient release into production by confirming completeness to minimize overall processing time. Any exceptions will be handled prior to releasing the orders to production in a timely manner.

ESSENTIAL DUTIES & RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily:

• Download and review purchase information from Pop-Up custom shops on the Team.Shop platform.
• Compare unit values with OTS (Filemaker) data and import visuals to ensure accuracy.
• Create Production Packets for Team.Shop and Dealer orders, including Pack by Player Placards, garment labels, box labels, and job cards, and sort them by ship date.
• Update Team.Shops in OTS (Filemaker) and ensure accuracy against the Team.Shop site.
• Troubleshoot and resolve issues related to Team.Shop stores across multiple locations.
• Respond to email requests for updates, accuracy inspections, and reprints.
• Notify Sparta and relevant off-site partners of any changes made to a shop.
• Create box labels in SAP.
• Print physical and pertinent labels, cards, and stickers for production use.
• Organize and distribute quantity and staging place cards to support efficient production.
• Monitor Team.Shop store closures and ensure readiness for processing.
• Process closed stores by verifying data, cleaning anomalies, generating labels via Filemaker, and distributing store information for production. Maintain an archive of stores for quick reference.
• Deliver printed packets to the production floor as needed.

This role requires a high school diploma or equivalent, 1–2 years of experience in a production environment with exposure to office operations, and familiarity with computer technology; experience with SAP, FileMaker, and Adobe Illustrator is a plus.

QUALIFICATIONS, SKILLS, ABILITIES & COMPETENCIES

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Knowledge of OTS best practices and standard procedures.
• Flexibility to adapt to changing priorities.
• Attention to detail and ability to review large amounts of data for accuracy.
• Self-motivated with problem-solving skills and the ability to work independently.
• Strong organizational skills and adherence to data integrity standards.
• Effective communication skills, both oral and written.
• Ability to work collaboratively within a team environment.
• Assists in training fixed term staff including students and contract workers.

What We'll Provide:

The starting pay for this role is $20/hour at the time of this posting. 

Wilson offers an open, collaborative, high tech work environment with best in class benefits and perks, a generous vacation package, including medical/dental/vision, 401(k) with company match, life insurance, paid parental leave, professional development opportunities, and discounts on Wilson and Amer Sports products and a smart casual dress (every day is a jeans day!).

Amer Sports is an equal opportunity employer. Qualified applicants will be considered without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other legally protected characteristics.